Orb Privacy Policy

updated 10.14. 2019

Orb knows that you are trusting us with intimate and personal information. We fully acknowledge the responsibility that comes with safeguarding this sensitive data. We are committed to keeping that trust by upholding our high standards of privacy, integrity and security, as well as to being transparent about how we process data.

The main purpose of our Privacy Policy is to provide a clear understanding of what data we collect, how it is used and how you can control it.

By accepting this privacy policy and by using our app, you explicitly agree to the collection and processing of your data. Should you disagree with it, we recommend you stop using our services, or delete your account and uninstall the app.


We hope you will find this privacy policy clear and transparent. Do not hesitate to reach out to us at connect@orbconnection.com if you have any questions.


Your data serves you

When you use Ob, we may collect your Personal Data and use it for the purpose of delivering and enhancing your user experience. We use your data to personalize your experiences with Orb. This allows us to show you personalized insights and graphs and ensure you have a valuable daily log etc. We do not sell your data. 


You are in control

You are able to access your personal data, erase, and update it by writing to us at connect@orbconnection.com. Please be aware that erasing or modifying some Personal Data inserted by you may affect your possibility to use Orb in the future.


1. Personal data you provide to us

When you sign up to use the App, we may collect Personal Data about you such as:

i. Full name

ii. Email address

iii. Password

  When you use the App, you may choose to provide personal information about yourself such as:

i. Emotional rating

ii. Physical rating

iii. Emotional States

iv. Physical feelings and symptoms

v. Other notes and information about your feelings and experiences. (“Personal data”).


Personal data used for account creation

We need some of your personal data, such as your name and email address, in order to create your Orb account.

Health and sensitive data

We store sensitive data, such as your emotional and physical scale ratings, dates and times of your check in’s, and emotional and physical feelings or events you track in the app (e.g. work, alcohol, sleep, fun.) The data you track in Orb about your emotional and physical health and experiences is considered sensitive personal data. Orb will not store sensitive personal data without your permission. It is only when you give us explicit consent by creating an Orb account that we begin storing your health and sensitive data along with the personal data necessary to create an account. on our secured servers. The amount of data we collect is intentionally minimized wherever possible to respect your privacy.


2. How we use your personal data

Orb uses your personal data for the purpose of providing our services to you.

    1. To analyze, operate, maintain and improve Orb, to add new features and services to the Orb.

    2. To customize the personalized content and insights you see when you use the Orb.

    3. To provide and deliver the services you request, process transactions and send you related information, including confirmations and reminders.

    4. To verify your identity.

    5. To send you technical notices, updates, security alerts and support.

    6. For billing (invoicing), account management and other administrative purposes.

    7. To respond to your comments, questions and requests and provide customer service.

    8. To monitor and analyze trends, usage and activities in connection with our App.

3. Your Consent

By creating a profile in Orb, you explicitly consent that:

  1. Orb may store and process your personal data you provide through the usage of the Orb app and through the account creation process solely for the purpose of providing Orbs services to you and to improve our service features and other purposes indicated in section 2 of this privacy policy. Such services may include sending you information and reminders through the Orb app, e.g. via push notification or to the email address you provided to us.

  2. Personal data you provide to us through your Orb account creation process includes personal data you enter into the Clue app, such as your account data (e.g. your name and email address), and your health data (e.g. emotions, physical symptoms, activities or others). Depending on the data you provide, it may also contain personal information about your general health and wellbeing.

  3. Orb will not transmit any of your personal data to third parties, except if it is required to provide the Clue service to you (e.g. technical service providers).


You may withdraw your consent to this use of your data at any time by deleting your Orb account and uninstall the app.


4. Security

No one will know about the emotional and physical feelings you log or the information you receive from Orb until you choose to share it with them. We take all reasonable and appropriate measures to protect your Personal Data from loss, theft, misuse or unauthorized access, taking into account the nature of the Personal Data that we process and risks associated with special categories of Personal Data we collect (information about health). Among others, we utilize the following information security measures to protect your Personal Data: Systematic vulnerability scanning and penetration testing, and protection of data integrity. 

Though we cannot ensure or guarantee that misuse, loss or alteration of information will never occur, we use all reasonable efforts to prevent it.

5. Children’s privacy

Orb does not knowingly collect or use personal data from children under the age of 13 (16 for EU residents). All users should be at least 13 (16 for EU residents) years old to use Orb, we don’t allow people to use the App if they are younger than 13 (16 for EU residents). By creating an account with Orb you are required to confirm that your are at least 13 (16 for EU residents) years old..


General age limitation. We  protect the privacy of children. Orb is not intended for children and we do not intentionally collect information about children under 13 (16 for EU residents)  years old. If you are aware of anyone under 13 (16 for EU residents) using the App, contact us at connect@orbconnetion.com and we will take required steps to delete such information and delete the account.


6. Changes to this Privacy Policy

Orb reserves the right and may change this Privacy Policy from time to time to reflect changes in the law, our data collection and data use practices, the features of Orb’s services, or advances in technology. If we make any material changes, we will notify you by email (sent to the email address specified when you register), through the App, or by presenting you with a new version of this Privacy Policy for you to accept, if we, for example, add new processing activities or collect some additional Personal Data from you.